News you can REALLY use --
Customer Web Portal
12/12/2009 - P3 now offers a web portal for your
customers to view bills and call details, perform account self-service, and
even pay their bills online. The customer portal provides much greater
utility to the customer than a paper bill, and costs you less. Bills can
be available for up to two years back. Users can click on any column of
the call details listing to sort the call details by date, destination number,
city called, duration, or charge amount. And a secure payment service lets
customers pay by credit card or debit card at their convenience. This
supplements the auto-pay feature of P3 if you use that feature; it does not
need to replace auto-pay.
The customer self-service feature lets your customer
change their profile, and order new features. By showing them
what new services and features are available, it also serves as your
marketing medium for upgrading their service.
We offer this web portal as an adjunct to our
standard P3 billing system. If you are interested, contact P3 for a demo
or for more information.
New Interface, Features
3/1/08 - P3 has a new face! Screen colors help
guide your users more quickly to the information they need. Regardless of
the operating system you use, and whether you have the stand-alone version on
your computer, or you are using the P3iNET version, you will see a dramatic
improvement in the user interface. At the same time, the layouts are the
same, so experienced users will not have to learn new screens.
Added features are also part of the makeover.
E-billing allows for more e-mail recipients, and for BCCs. P3iNET access
uses a new connection program, so access is faster. PDF generation is
simplified. Sales commission options are expanded. And many fields
are expanded, and new user controls let you change more settings. New
options let users control system processing of call volumes over 10
million. And similar changes are made in the provisioning / work order /
trouble ticket options.
P3iNET -- True Web-Enabled Billing is Here Today!
P3 announces its web-enabled billing version of P3. This allows
you to run the P3 system over the Internet from anywhere. It has the same look
and feel of the standard P3 screens. The new "thin client" technology lets you
run P3 without significant loss of speed, with only modest bandwidth. Dialup
connection is even practical. If you would like to test this for use in customer
services, agent access, or other applications, please call us or click on the
"contact" button on the left. Or click here for info. about P3iNET.
We have created some utilities to join CDR files, search for
particular calls or dates in CDR files, and extract calls from CDR files.
Because we find them useful in our billing services, we thought our customers
might find them useful, too. Check out "Current Interest to P3 Users"
below for particulars, and to download the utilities to your
Other Recent P3 news: (Click item below to see
-- YOUR ULTIMATE BILLING SOLUTION
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