| | News for Current
Users
P3 is updated often. Usually, the updates
add options you can turn off or on, add new reports, or add functions. Virtually
all updates are upwards compatible. That is, if you do not use the new option,
or let the new setting just default, all will be as it was. Updates do not
change what you have done in the past, they simply add power and
flexibility.
This page lists recent updates, to keep you
informed about important changes. Trivial or cosmetic changes, and updates to
handle carrier format changes, are not included here.
|
TOPICS: |
Details: |
|
Customer
Web
Portal |
The P3 billing system Customer Web Portal lets your customers view
bills and call details, change their profile, perform customer
self-service to add or change features, and pay their bills by credit
card. Customers receive significant benefit, and your billing and
customer service costs are reduced. Contact P3 today to learn more
about this win-win option. |
CDR File Viewer: |
A free Large Text File Viewer is available at http://www.swiftgear.com/. Handy for viewing CDR
files. It has quick-navigate buttons to jump in steps of 10K or 1
million calls at a time... very handy. |
|
Automatic Updates: |
Now P3 keeps its software up to date automatically. Users of
P3 on their local computers, or users who have the P3 print engine and/or
P3 email engine on their local computers, no longer need to look for the
latest version. The program checks for updates the first time it is
used each day, and updates itself when needed. If your version does
not have this feature, it will not have a "Check for P3 Updates" button;
it is very old, and you need to ask for a manual update to get this
feature. |
|
Joining CDR Files: |
Ever need to join a month's worth of daily CDR files? The CDR
Extraction utility (second one down on this list) now has a new, second
function: It now can join a number of files on your computer. This join
function also converts Unix formatted files (e.g., Qwest daily) to DOS
ASCII format. Download the latest program here and save it to
your computer |
|
Agent Commissions based on Paid Accounts: |
P3 now has added a commission option to pay commissions only
on customer accounts that are paid up. This option uses the
commission packages feature described below for maximum flexibility.
A special file of commissions to be paid and commissions held back
allows for late payments. For examples, check the details here. If you are interested
in this, ask your P3 representative for details on this powerful
option. |
|
Agent Commissions: |
P3 now has two options for calculation of sales agent commissions. The
default is the original approach, where each agent is assigned commission
rates on certain products. The new option lets you set up commission
packages. You decide which options are commissionable, and what fixed or
variable commission you give. If you are interested, ask your P3
representative for details on this powerful option. |
|
CDR Extraction / ASCII File Extractor: |
Often it is useful to extract calls for a certain phone number from a
large file. We have a small stand-alone program that easily does this.
Download it here
and save it to your computer. When you run it, it asks for the file to
read, the file to create, and the character string to look for. Easy and
useful. |
|
Start Browse Screens Maximized: |
You can specify that Browse Screens should all start maximized. Just go
to File then P3 Setup then the System Features tab,
and check the box for "Open Browse Screens Maximized." You can change this
any time you want. To avoid confusion for new users, this defaults to
un-checked. |
|
Backup File Change: |
The backup file now will NOT include a backup of your user audit log
file. This lets you see what happened between backups. Previously, those
logs were replaced when a backup was restored because the log file itself
was in the backup. |
|
Off-Line Processes: |
If your volumes are high and posting causes your local computer to give
you an HTTP timeout error, this is of interest to you. Off-line posting
lets you start a separate session to do the posting, invisible to your own
session. Ask for documentation if you want to use this. If you do not
select it, there is no change to your current procedure. [Details] |
|
Offshore Pricing Options: |
Pricing (rating) of calls can handle off-shore locations by 2-character
place names, as it always has, or by NPANXX. Go to the File / P3 Setup
Screen, Pricing tab to check the box if you want to use NPANXX. Then be
sure you have the 1+NPANXX entries in the international rate
tables. |
|
Pricing/Posting Options: |
There are now quite a few settings you can make by checking
or not checking boxes on the File / P3 Setup Screen, Pricing tab and
Posting tab. The check boxes default to whatever was the setting before
the option was made available to you. Your changes are remembered by the
system from session to session. |
|
Agent Access: |
P3 can let your agents log in to see their customers, and
only their customer. This lets them handle customer inquiries from your
live database, without giving one agent access to another's accounts. This
is an extra-cost feature; inquire if it is of interest to
you. |
 -- YOUR ULTIMATE BILLING SOLUTION 
You are here: Home-News-Current Users News
Next Topic: P3iNET
|
